Contact us

Avantor customer support

8:00 a.m. to 5:30 p.m. (EST), Monday-Friday
Toll free 1 855 282 6867
Outside U.S. 1 610 573 2600
Fax 1 610 573 2650
Email [email protected]

Avantor technical support

Toll free 1 855 282 6867, select option 5
Outside U.S. 1 610 573 2600, select option 5
Email [email protected]

Please note: Avantor only accepts return goods that have been authorized via an issued Return Goods Authorization. Please contact Avantor customer service for return instructions. Under no circumstances should returns be sent to our corporate offices located in Radnor, PA; Allentown, PA; or any other Avantor office location. Failure to follow these instructions will result in the shipment being rejected, and charges to your company to re-deliver the freight to correct delivery address.

Customer support for VWR, part of Avantor

Visit www.vwr.com and select your country for more information about customer and technical support in your area.

Customer support for Avantor NuSil^® brand

Customer support for Avantor Puritan Products™ brand

Toll free 1 855 282 6867
Outside U.S. 1 610 573 2600
Dial 3 for customer service or dial 5 for technical service
Fax 1 610 573 2650
Visit www.puritanproducts.com for product information

Website support

How do I contact the Avantor Website Technical Support team?
Call 1 888 320 4357 or e-mail [email protected].

How do I contact Avantor for technical support on Inventory Manager?
Please e-mail the Avantor Digital Solutions team at [email protected].

Other ways to get in touch

Directory

Global Headquarters

Avantor
One Radnor Corporate Center
Building One, Suite 200
100 Matsonford Road
Radnor, PA 19087

Outside U.S. 1 610 386 1700

North America

Avantor
600 Hamilton Street, 8th Floor
Allentown, PA 18101
Inside the U.S. 1 610 573 2600

Avantor Bridgewater Innovation Center
1013 U.S. Highway 202/206
Building JR-1, Suite 100
Bridgewater, NJ 08807

Europe, Middle East, Africa

Polska

Avantor Performance Materials Poland SA
ul. Sowińskiego 11, 44-101 Gliwice
Polska

Reception +48 32 2392 000
Fax + 48 32 23-92-370

Customer service export
Phone: Lab/Dia Team +48 32 239 2264
Phone: Pharma Team +48 32 239 2261
Phone: Biopharma Team: +48 32 239 2260
Email address: [email protected]

Customer service domestic
Phone: +48 32 23-92-171
Email address: [email protected]

India

Avantor Performance Materials India Private Limited
19^th Floor, Building No. 5 Tower C
DLF Cyber City Phase - III
Gurgaon - 122002, Haryana
India
Phone: 0091-124-4656700
Fax: 0091-124-4656799
Email for customer service [email protected]

United Arabs Emirates

VWR International FZ-LLC
203, DSP Laboratory Complex
Dubai, United Arab Emirates
Phone: +971 (4) 5573271
Email: [email protected]

Asia Pacific

China

Avantor VWR (Shanghai) Co., Ltd
1st-3rd floor, Building No.1, No.3728 Jinke Road,
Pudong New District
Shanghai, China 200123
Phone +86-21-58986888
Fax +86-21-58558801 +86-21-58558801
Email for customer service [email protected]

Korea

Avantor Performance Materials Korea Limited
2nd Floor (unit 201-204), ACE Gwanggyo Tower
17 Daehak 4-Ro, Youngtong-Gu
Suwon-Si, Gyeonggi-Do, 16226
Republic of Korea
Phone +82 31 645 7250
Fax +82 31 645 7279
Email for customer service [email protected]

Singapore

VWR Singapore Pte. Ltd
18 Gul Drive
Singapore 629468
Phone +65 6505 0760
Email for customer service [email protected]

Taiwan

Avantor Performance Materials Taiwan Co. Ltd.
Tai Yuen Hi-Tech Industrial Park
No. 38-1, Tai Yuen St.
Chu-Bei City, HsinChu Hsien
Taiwan R.O.C. 30265
Phone 886-3-560-0789
Fax 886-3-560-0788
Email for customer service [email protected]